Privacy Policy

At YouDearEl, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

Information We Collect

• Personal information (name, email, location) provided during account creation
• Donation history and volunteer activity records
• Information shared in community discussions and project updates
• Usage data and interaction with our platform

How We Use Your Information

We use your information to:

• Facilitate donations and volunteer opportunities
• Improve our platform and user experience
• Connect you with relevant projects and communities
• Send updates about projects you support
• Ensure transparency in fund allocation and project progress

Data Protection

We implement robust security measures to protect your data, including:

• Encryption of sensitive information
• Regular security audits
• Strict access controls for our staff

Sharing Your Information

We may share your information with:

• Project leaders (restricted to necessary contact information)
• Payment processors for donation handling
• Legal authorities when required by law

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with relevant data protection authorities

Cookies and Tracking

We use cookies to enhance your experience on our platform. You can manage cookie preferences in your browser settings.

Changes to This Policy

We may update this policy periodically. We will notify you of any significant changes via email or platform notifications.

Contact Us

If you have any questions about our Privacy Policy, please contact us at:

YouDearEl Privacy Team
892 Mazibuko Lodge
New Nonhlanhlaton LP 2219
South Africa
P: +27 21 555 0199
E: privacy@youdearel.com

Last updated: May 15, 2024